Your privacy is important to Austin Andrew, as is your trust in Austin Andrew products and services. We want you to know that the information you share with us will be treated with care. Some Austin Andrew Websites have supplemental information on privacy, and others have their own privacy statements, which may be accessed at those Websites. The information you share with us may be used by Austin Andrew, our affiliates, It may be used by our suppliers exclusively to provide services for Austin Andrew, and by our business partners to conduct joint marketing programs with Austin Andrew. We will not share your personal information with third parties other than these, or with any third party for their independent use without your permission.


This Privacy Statement explains how we handle personal information you share with Austin Andrew businesses in the United Kingdom & United States. We may obtain this information through Austin Andrew related Websites; at events; on Business Reply Cards and through our customer call centers.

Information Collection

Austin Andrew may obtain information about you in a number of ways: For example, our Websites, Business Reply Cards, incentive applications, surveys, and other public sources. While you may use Austin Andrew's Websites to learn about our products and services without disclosing any information about you, we may ask you to provide us with personal information including: contact information (name, postal address, e-mail address, and telephone number), demographic information (age range, marital status, household composition, etc.)


Information about you may be used to respond to your requests for product brochures, to customize and improve communication content, or for marketing or product research. It may also be used to provide you with helpful offers and information on Austin Andrew products and services. We may share information about you within Austin Andrew and with our affiliates. Austin Andrew may also share personal information collected with our suppliers for the exclusive purpose of providing services for us (for example, mailing information in response to your request for information) and with our business partners to conduct joint marketing programs with Austin Andrew. Austin Andrew will not share information about you with any third party for their independent use without your permission. You may choose to forward information from one of our Websites or e-mails to another person.

Cookies and Other Tracking Devices

We may use cookies and other tracking devices on our Websites. Using cookies on our sites provides benefits to you, such as allowing you to maintain your account login information between visits, or locating a nearby dealer. The use of cookies also allows us to measure site activity to provide a better user experience. Cookies and other tracking devices may be used to tell us the time and length of your visit, the pages you look at on our site, the site you visited just before coming to ours, and the name of your Internet service provider. We may use third parties to serve Austin Andrew advertisements on other Websites. In serving Austin Andrew advertisements, these companies may use cookies and other tracking devices to collect certain information about your visits to other Websites (such as browser type, IP address, which page was visited, and time of day). This information may be used to evaluate our online advertising campaigns or to tailor promotions and other marketing messages to you. You may elect to refuse cookies. Please refer to your browser Help instructions to learn more about cookies and how to manage their use.

Outside Links may contain links to third-party sites not controlled by Austin Andrew or covered by this privacy statement, such as those belonging to Austin Andrew partners, or independent product review sites. We recommend that you check the privacy statement of other sites you visit before providing any personal information. Generally, we will tell you as you leave our site that another site's privacy statement applies to any data you share on that site.

Information Security

Austin Andrew recognizes the importance of safeguarding consumer personal information in Austin Andrew's possession from theft, inappropriate use, or improper distribution. Austin Andrew has security policies and procedures appropriate to the level of confidentiality of that data. Our suppliers have signed agreements to protect and use your data according to our requirements. It should, however, be recognized that no company can perfectly protect personal information.

Privacy Inquiries

If you have concerns or questions regarding Austin Andrew consumer privacy practices, please contact us at